Data Deletion & Account Closure
Last updated: July 2026
Revoking marketplace access
You can cut MogDock's access to a connected marketplace at any time, without contacting us, from that marketplace's own account settings (for example, the authorized-applications or connected-apps page of your seller account). Revocation stops all further syncing from that marketplace immediately.
Requesting account closure or deletion
Open the contact form and choose Account deletion. Enter the email address associated with your account and describe your request. To protect your data, we verify that the request comes from the account holder. We normally ask for confirmation through your account email and may ask you to confirm account details. We confirm in writing when deletion is complete.
What is deleted and what may be retained
On a verified request we delete your account data, including synced marketplace records and stored credentials. We may retain records we are legally required to keep — for example accounting records for completed transactions — for the period those obligations require, and routine backups age out on their own bounded schedule. Marketplace-sourced personal data follows the stricter of our schedule or the marketplace's requirements.
Privacy requests
For access and correction requests, use the contact form and choose Privacy & data access. See the Privacy Policy.