A few good questions

Let’s clear things up.

Getting started, pricing, and what happens along the way. Here are the answers we’d want to know, too.

Getting started

What is MogDock?

MogDock helps product businesses manage stock down to the individual parts. Bills of materials connect each product to its components, with orders, quotes, invoices and the rest of your business in the same workspace.

How does the free trial work?

Start a free trial with no credit card required. The current trial length is shown when you sign up. Create your workspace, try the core features, and choose whether to subscribe in the app. You can also opt into a trial of the optional MCP add-on at signup.

Can I see a demo first?

Yes. Request a personal demo, tell us which workflows matter to you, and suggest a time. We’ll confirm availability by email before the meeting is booked.

How do I get into my workspace?

Log in to MogDock with your account email. If you’re starting a new account, follow the email verification and account setup steps from signup.

Products, parts & inventory

What is a bill of materials?

A bill of materials, or BOM, is the list of parts and quantities needed for one product. A kit might use one frame, two brackets and eight screws. You define that list on the product in MogDock.

How do sales update component stock?

MogDock uses the product’s BOM and the quantity sold to calculate the parts used as an order is fulfilled. Three kits that each use two brackets consume six brackets. See the parts inventory example.

Are BOMs and stock tools separate subscriptions?

No. Bills of materials, inventory tracking, QR part labels, scanning and replenishment are included in MogDock. Extra seats and optional MCP access have their own prices. See what is included.

Plans & connections

What’s included in the plan?

The subscription includes BOMs, parts inventory, stock tools, all other core features, supported integrations and in-app support. Extra seats and the MCP add-on are priced separately. See monthly and yearly pricing.

Do I need to connect all my sales channels?

No. Connect the accounts you use. Provider approval and your account setup determine which connectors are available. You can also work with direct orders in MogDock.

Can my team use MogDock?

Yes. Each teammate has their own login and permissions. Your plan shows how many seats are included, and you can add paid seats as your team grows.

What is the MCP add-on?

MCP connects a compatible AI assistant to your MogDock workspace. It lets the assistant use scoped access to look up information or carry out supported actions. You can revoke access, and calls are audited. Learn about MogDock MCP.

Help & your data

How do I get support?

Use the support tickets in your MogDock workspace, or send the team a message through the contact form.

Can support enter my workspace?

Support access requires your authorisation. You review the request in the app, and granted access is time-limited and logged. Read the security overview.

Who is behind MogDock?

MogDock is built by Upstage Creations, a US manufacturer of teleprompters and AV hardware. It began with the need to track every part used in the products we sell. Orders, invoicing, reseller accounts and warranty tools grew around that inventory foundation.

How do I request an export or deletion?

Use the contact form with your account email and choose Privacy & data access or Account deletion. We’ll verify your request before sharing or deleting data. For account closure and deletion, see the data deletion page.

Something else on your mind?

Tell us what you’d like to know.

Talk to the team