Privacy Policy
Last updated: September 2026 · Draft — legal review pending
Who we are
MogDock ("we") provides an operations-management platform for product businesses. This policy covers the mogdock.com website and the MogDock application. MogDock is operated by Upstage Creations.
What we collect
Account data — name, email and company details you provide when creating an account.
Business data — orders, inventory, customer and integration data you or your connected marketplaces load into your workspace. This data belongs to you.
Usage data — standard server logs (IP address, browser, pages) used for security and reliability.
Website preferences — your light or dark theme choice is saved in your browser on this device, so it is remembered when you return.
Contact requests — the contact details, message and scheduling preferences you provide when you request a demo, callback or email reply.
Marketplace integrations
When you connect a marketplace — such as Amazon, eBay, Etsy, Walmart, Reverb or Squarespace — we access only the data needed to provide the service, primarily order information, under each marketplace's developer policies. Credentials are stored encrypted. Marketplace customer data is retained only as long as those policies permit and is deleted on their required schedules.
What we don't do
We do not sell your data. We do not use your business data for advertising. We do not access your workspace except to provide support you have explicitly authorised, or as required for security and legal compliance.
Security
Data is encrypted in transit (TLS) and at rest. Integration credentials and other sensitive values are encrypted at the application layer under a key belonging to your organization. Access is role-based and audit-logged. Full security overview →
Data retention and deletion
Use the contact form to request an export or deletion. Choose the matching topic and use your account email so we can verify your request. Refer to the binding policy presented at signup for applicable retention terms. Marketplace-sourced personal data follows applicable marketplace requirements.
Contact
For privacy questions, use the contact form.